In The News


JUN 2018 

7

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INFOR ANNOUNCES NEW COLLABORATION WITH DEEM

Infor, a leading provider of industry-specific cloud applications, today announced a strategic collaboration with Deem, a leading mobile and cloud technology provider for the corporate travel industry, to integrate travel and expense management solutions. Paired with Infor’s flexible and configurable travel and entertainment (T&E) expense management solution, this integration offers customers more choice in travel and spend management vendor selection along with an integrated booking tool that automatically transfers data from the Deem Work Fource platform to Infor Expense Management.


APR
2018

12

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SMBs: The Next Frontier In Travel Tech

According to Annette Cumming, Deem, in the corporate T&E space, “everybody is talking about” small businesses. While they struggle to adopt new technologies, the innovations already present in the space are quickly evolving to tap into the SMB segment – which, the executive added, could certainly stand to improve their business travel and expense management processes.


APR
2018

12

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A More Focused Deem Has Gone Back to Basics

The long and complicated saga of Deem represents a cautionary tale for corporate travel, despite the company’s long-term viability. In the company’s latest incarnation, a more refined focus could help the company better compete against its large and ambitious competitors.


MAR 2018

8

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Deem Streamlines Travel Data Into Infor’s T&E Portal

Deem, a corporate travel management company, is partnering with Infor, the companies said Wednesday. Infor, which develops cloud applications designed for specific verticals, will integrate Deem’s travel booking solution into its existing travel and expense (T&E) management tool and automate data from the Deem Work Fource platform into Infor’s Expense Management portal.


MAR 2018

8

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Deem Work Fource Integrates with Infor

Deem has integrated its Work Fource platform with expense management provider Infor's T&E reporting tool, Infor Expense Management. When Infor clients book travel on Work Fource, their expense data will flow into Infor Expense Management automatically. Deem also integrates with Apptricity and Chrome River.


FEB
2018

21

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Hickory Global Partners Will Resell Deem

Members of travel agency consortium Hickory Global Partners will resell Deem business travel management solutions to their clients. The multiyear agreement follows Deem's recent partnership with travel service provider Professional Travel Service International Express.


FEB
2018

20

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After False Start, Lyft and Uber Use TMC Partners For Deeper Corporate Travel Inroads

According to a Deem spokesperson, in an "early phase" expected next quarter, "we will take the Lyft reservation inline in Deem Work Fource, write the segment to the PNR and add to the traveler's calendar." Deem would send an SMS text message to the traveler upon flight arrival. That would link over to the Lyft app where the traveler confirms the ride.


NOV 2017

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John F. Rizzo and Deem's love for Innovation

For our Professional Excellence feature, we also reached out to John F. Rizzo - the President and Chief Operating Officer of Deem. He leads the vision and strategy of the company and encourages his team to be innovative rapidly. Here, he introduces us to Deem and tells us about the company's love for innovation.


NOV 2017

  21

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SpotHero Wins BTN's 2017 Innovator Award

At The BTN Group's recent Innovate conference, the Innovator of the Year, so named by our expert judges, was a supplier that solved pain points for both corporate travelers and their travel managers: SpotHero takes the uncertainty out of finding a parking spot for travelers and helps travel managers capture, see and report on an opaque area of travel spend.


NOV 2017

16

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Squabbling Some, Online Booking Tool Providers Address Negative Perception

More than 20 years since their invention, corporate online booking tools don't generate much respect. Executives with three of them last month channeled the notion during a panel discussion that mixed updates on development priorities with good-natured ribbing.


NOV 2017

   8

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Deem Partners With Apptricity Expense Tool

Deem travel booking data now flows to supply chain and spend management company Apptricity's expense management tool and automatically creates an expense line item. Apptricity also partners with Sabre GetThereEgencia, Orbitz and Travelocity.


 NOV  2017

     7

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Deem Provides Targeted Ground Transportation Booking Options

Deem has launched a ground transportation technology platform, Ground Work, within its Work Fource platform to provide policy-relevant ride options for travel bookers. The platform uses traveler preferences and past behavior to target choices.


OCT
2017

  31

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Two More Travel Agencies Will Resell Deem

Kintetsu International Express and Duluth Travel will resell Deem's business travel management solutions, which include Deem Work Fource travel booking and management tools, the Deem Ground Work transportation booking tool and Deem's integrated Intelligent Attach. Deem struck a similar deal with Adelman this month.


OCT
2017

17

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Adelman Will Resell Deem Work Fource

Adelman Travel Group will resell Deem's Work Fource corporate travel booking and management software as part of an expanded sales and marketing relationship between the two companies. Adelman was the first travel management company to deploy Deem's new Intelligent Attach feature, which provides travelers with hotel and car service recommendations based on personal preferences, behavior patterns and corporate policies. The expanded arrangement extends through 2020.


OCT
2017

    4

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Trivago Makes a Tech Acquisition That Bolsters an Industry Trend

Last year, business travel company Deem acquired Olset, which had developed a hotel recommendation service based on machine learning. Serko, a corporate booking player in New Zealand, has been working on some tools in-house. Nara, a similar data analytics company — but one focused on consumers — does not appear to have set the world on fire. A German startup Nekst has sputtered out.


OCT
2017

     3

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Deem Sells Back-Office Ground Transportation Tech

Deem has sold its back office car service system Voyageur to ground transportation company GroundWidgets. GroundWidgets plans to move acquired Voyageur customers "seamlessly... to our flagship product, SantaCruz, or one of our other cloud-based operators," according to GroundWidgets CEO Apurva Patel.


SEP   2017

    7

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Certify acquires Nutravel's online booking tool

Certify has acquired NuTravel's corporate online booking tool for an undisclosed  amount, the expense management company confirmed. NuTravel will continue to operate its Airline Solutions business independently. The tech company builds and powers business-to-business booking portals for airlines like JetBlue and Air Canada.


   AUG    2017

22

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Deem work fource integrates focuspoint international cap

Deem's Work Fource platform, which launched in April, has incorporated FocusPoint International's Crisis Assistance Plus to expand duty of care functions on a single platform for joint clients. CAP includes access to destination-based health, safety and security information; itinerary-based traveler tracking; on-demand access to travel security and medical specialists; and in-country assistance, including physical evacuations.


AUG 2017

14

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And the first NDC-certified TMC is...W Travel

New York- based W Travel has staked its claim as the first corporate travel management company to achieve New Distribution Capability certification from the International Air Transport Association. W Travel earned its NDC stripes by working with American Airlines through a relationship facilitated by Frosch, of which W Travel is an affiliate.


AUG 2017

14

BCD, CWT To Launch Mobile Air Booking As TMCs Evolve Role In Mobile Transactions

Carlson Wagonlit Travel plans to introduce full airline shopping and booking capabilities within its CWT To Go app later this year. BCD Travel, too, confirmed mobile "air booking in TripSource is in development."


AUG 2017

4

Deem Competes for the coveted BTN Group Innovate award

Deem is scheduled to compete for the coveted BTN Group Innovate award this fall. Gadi Bashvitz and Tony D’Astolfo will be at the event, showcasing our newest Intelligent Attach solution to a group of discerning judges.


AUG 2017

3

American Express Global Business Travel Makes Ground Transport Play With Mozio

Travel and expense tech provider Deem also has been working to improve ground transport booking options. In July it announced that Lyft is available through its system, as is Dav El BostonCoach and Empire CLS. That system now also matches a traveler’s trip details to the best ground transportation options, based on the traveler’s profile, location, time and any relevant corporate policies. “It also tracks changes in travel, such as a delayed flight to automatically update the ride reservation and keep users informed,” according to Deem information.


JUL
2017

27

John Rizzo Interviewed at gbta on the exciting new features deem offers

Watch John Rizzo, COO of Deem, Interview live at GBTA Boston on Deem's new artificial intelligence driven technology, Intelligent Attach.


JUL
2017 

26

Deem Announces Expanded Partnerships With Dav El/BostonCoach and Empire CLS

Deem, a mobile and cloud technology provider for the business travel industry, announced expanded partnerships with Dav El/BostonCoach and EmpireCLS. The chauffeured ground transportation providers will integrate their offerings into Deem’s Work Fource, a travel software platform used by more than 35,000 corporations and travel management companies around the world.


JUL
2017

21

Deem Launches Facebook Messenger Chatbot 

Deem is building out its Work Fource platform with a Facebook Messenger chatbot and integrations with chauffeured transportation providers. Additionally, the company has added Lyft to its ground transportation offering and made Intelligent Attach live in Work Fource.


JUL
2017

20

Deem on Stage at GBTA

Watch the video of Scott Solombrino President and CEO of Dav El | Boston Coach on stage at GBTA sharing the exciting news with the GBTA audience. 


JUN
 2017

13

How AI and Machine Learning Can Help Fix Corporate Hotel Booking

Personalized recommendations powered by artificial intelligence and machine learning technologies can improve the experience of business travelers at every stage of their travel journey. These features are especially advantageous in the hotel space, which is plagued by non-compliant bookings.


MAY 2017 

30

Deem Work Fource: Business Travel Software That Works

Deem, a mobile and cloud technology provider for the business travel industry, today announced general availability of its Deem Work Fource platform, a next-generation software suite that offers a much-needed alternative to the present corporate online booking tools used by many businesses.


MAY 2017

24

Building Millennial Business Traveler Loyalty Through Better Mobile Experiences

Millennials have quickly become a consumer group that corporate travel companies can no longer ignore. They now make up the largest generation in the US workforce, according to Pew Research Center analysis of US Census Bureau data, and they’re reshaping overarching trends in the workplace.


MAY 2017

10

Are Single Platform Travel and Expense Tools Always Best for Business Travelers?

In business travel, it’s become common practice to use a single corporate travel tool to book travel and process expenses. However, the needs and desires of today’s business traveler have evolved in recent years, especially as millennials have entered the workforce and have shifted expectations in what they need and want out of a business trip. The new demands of the modern business traveler means that a one-size-fits-all solution is no longer necessary, cost-effective, or productive for every traveler and every company.


May 2017

9

How APIs Support Choice In T&E Platforms And Spend Strategy

Few areas of corporate spend see a more complex mix of spending strategy than in business travel and expense management. Whether it’s an employee booking a flight using a company card or spending their own money for reimbursement later, corporate travel spend typically consists of a mesh of payment technologies, and visibility into overall spend can get buried along the way.


MAY 2017

4

Deem Launches API for Expense Management Systems

After revamping its travel booking platform, Deem has opened up its application programming interface to expense management firms. Chrome River is the first to connect through the Open Expense API, according to Deem president and COO John Rizzo.


APR 2017

27

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Business Travel Technology Provider Deem Rolls Out New Work Fource Platform

Next generation software suite set to improve business travel experience for entire ecosystem

Deem, a provider of mobile and cloud technology solutions for the business travel industry, has introduced its Deem Work Fource platform, a next-generation software suite that provides optimized solutions for each of the four key constituencies in the business travel ecosystem. 


APR
2017

19

 

Deem Is Taking On Concur & the Industry's Expense-First Mind-Set

If there's any doubt that Deem, as a way forward for its own corporate revival, is not-so-subtly targeting the industry's dependence on Concur, one need only look at Deem's announcement of its new software suite to confirm it. "Let's face it: We all concur that almost everyone finds the traditional corporate booking tools lacking in many ways," Deem president and COO John Rizzo says in the company's press release. See what he did there?


FEB
2017

1

GoEuro gets three new VPA, Deem bolsters leadership team, and more

Tahnee Perry has left her role at Northstar Travel Group to become vice president of marketing at the travel tech provider. Other new senior roles include Todd Kaiser as VP and group leader of travel and expense, and Gadi Bashvitz as VP and group leader of car service.


NOV
2016

11

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The Extra Mile

Most of us have been there at one time or another. It's the end of one of those seemingly unending conference and all you really want now is to get on the airplane and head home.


NOV
2016

10

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deem's expense strategy

in April 2016, Grady stepped down  and John Rizzo stepped in as president and COO, armed with $34 million in secured funding, a narrower strategy and a new squad. He spoke with BTN payment and expense editor JoAnn DeLuna.


OCT
2016

20

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DEEM ACQUIRES OLSET, THE HOTEL RECOMMENDATION STARTUP...


AUG 2016

29

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MAPPING THE TRAVEL TECH ECOSYSTEM: SKIFT TRAVEL TECH 250...


AUG
2016

9

DEEM'S NARROWER FOCUS...