Deem Guided Experience: Coming Soon

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Booking and managing travel should be easy, but we all know: sometimes it’s not. If travelers need help, WalkMe is there to guide them through, step-by-step right inside the platform.

WalkMe is a personalized guidance and training solution built into Deem’s Work Fource online booking and management tool. Travelers are assisted from the beginning of their travel search, all the way to confirmation and managing their reservations. WalkMe alerts travelers of new features, things to look out for and updated policy guidelines. It walks them through navigation obstacles and unfamiliar areas. WalkMe is designed as a self-service tool, so travelers can complete their bookings faster and travel managers and agents receive fewer requests and complaints. 

 

Benefits of WalkMe:

  • Personalized and customized user experience guidance
  • Activated by the user: you only see it when you need it
  • Grow adoption and compliance
  • Easy set up and no cost
  • Traveler usage insights
  • Lower service costs
  • Fewer traveler complaints and hassles