Six Reasons you Should Consider Using a Travel Management Company

We live in a world of instantaneous knowledge and immediate solutions. Travelers can book hotels, browse flight schedules and summon a ride with their smart phone. Today’s employees are savvy and self-sufficient travel planners. So why do you need a travel management company (TMC) in today’s connected world anyway? 

On the surface, online travel booking seems easy and efficient. A simple search and just a few clicks before travelers have their ideal itinerary stored in their profile.  But when diving a bit deeper and considering management, duty of care, and overall profitability, TMCs can offer support and advice that paired with Deem’s online travel booking tool, can improve your overall travel program in ways you might not have considered.

How corporate travel management companies can help:

1.     Around the clock support. What happens when your traveler’s flight is cancelled, or they lose their bags? TMCs and their support teams provide immediate assistance when they need it most.

2.     Manage unused airline tickets. Did you know that on average 10 percent of a company’s airline tickets go unused each year? That can add up fast. Deem Work Fource automatically tracks these unused tickets and presents them for exchange when your travelers book their next trip. In the case of a complex trip, a travel agent can help with the transaction. 

4.    Help you create your corporate travel policy. TMCs know the ins and outs of travel policies and what is recommended, so you can focus on running your business. Do you know if your interns are flying first class, while you sit in coach? A TMC can manage any inconsistencies that will save you big bucks in the end.

5.    Provide duty of care support. In the event of an emergency, do you know where your travelers are? Online travel companies can get your employees where they need to be, but who’s managing their safety once they are there? A dedicated travel agent can help you location your travelers when you need to reach them.

6.    Negotiate air, hotel, and car rental contracts. TMCs can help provide industry benchmarks for negotiated rates and especially the larger TMCs will provide negotiating clout when it comes time to lock in your supplier rates.

While you and your travelers can certainly manage your travel using a consumer site or the Deem Work Fource platform alone, there are distinct advantages for working with a dedicated TMCs – most importantly – it gives you time back to work on your business and not on the tedious details of your travel program.  

If you need more reasons check out the GBTA blog post: Top 5 TMC Questions Asked and Answered.

 

The Top Three Reasons Deem Beats the Competition

The Top Three Reasons Deem Beats the Competition

There are a lot of options when it comes to booking corporate travel these days. Travelers can use consumer tools like Expedia or Booking.com. Some companies sign their employees up for TripActions or Upside, or a more robust platform, like Concur or GetThere. Each of these solutions have their benefits, but none of them pair user experience, stability and speed with enterprise level functionality - like Deem. 

Here are just three reasons Deem beats the competition when it comes to booking and managing corporate travel (although there are many more we could list!)

Everything You Need to Know About Artificial Intelligence

Everything You Need to Know About Artificial Intelligence

Artificial intelligence, machine learning, and natural language processing – what do these words really mean? And what do they have to do with corporate travel? Deem’s new ebook, “Everything You Need to Know About Artificial Intelligence” answers these questions and more. It takes a look at the way AI can give travelers the booking experience they dream of – flights, hotel, ground transportation, and everything else needed all at once.

Enterprise Features and 100% Uptime - It's not a Fantasy

Enterprise Features and 100% Uptime - It's not a Fantasy

Here at Deem we work hard on providing enterprise level features and functionality to our customers and partners.

Not only do we offer Southwest flights, travelers get free 24-hour check-in (which pretty much guarantees them A or B placement - no middle seats here!). We integrate seamlessly with work calendars, provide Google ITA search results for better flight options, offer multiple modes of ground transport so your travelers can book everything in one go.

Today's Business Traveler: 5 Key Points

Today's Business Traveler: 5 Key Points

What are the 5 key points for modern business travelers? Deem’s ebook, “Special Report for Travel Managers: What the Latest Research Tells Us About Traveler Satisfaction” takes a look at Deem’s sponsored Phocuswright travel study of the preferences and practices of business travelers. It also answers 5 key questions about corporate travel. Read on for more details

Deem Employee Spotlight: Garner Swann

Deem Employee Spotlight: Garner Swann

Garner Swann is our Director, Product Management at Deem. He celebrated his 12th work anniversary in July and resides in San Francisco.

Describe yourself in three words.  Creative, spunky, and zealous

What is one thing you couldn’t live without?  Other than the obvious: my kids, food, water etc, the two things I need in my life are exercise and creating art. Exercise keeps me physically and mentally together and painting visual eye-candy rejuvenates my soul.

Out of Channel Bookings Create Corporate Travel Chaos

Out of Channel Bookings Create Corporate Travel Chaos

In a 2015 Phocuswright study, corporations voted against Open Booking, sighting diminished cost containment, adherence to company policy, and negotiating leverage. They see very little value in allowing their travelers to book outside their program – with good reason. No company wants to miss their preferred rates or risk losing track of a traveler when they’re on the road. Booking in channel is always better – for everyone.