In The News
APR
2018
12
SMBs: The Next Frontier In Travel Tech
According to Annette Cumming, Deem, in the corporate T&E space, “everybody is talking about” small businesses. While they struggle to adopt new technologies, the innovations already present in the space are quickly evolving to tap into the SMB segment – which, the executive added, could certainly stand to improve their business travel and expense management processes.
APR
2018
12
A More Focused Deem Has Gone Back to Basics
The long and complicated saga of Deem represents a cautionary tale for corporate travel, despite the company’s long-term viability. In the company’s latest incarnation, a more refined focus could help the company better compete against its large and ambitious competitors.
MAR 2018
8
Deem Streamlines Travel Data Into Infor’s T&E Portal
Deem, a corporate travel management company, is partnering with Infor, the companies said Wednesday. Infor, which develops cloud applications designed for specific verticals, will integrate Deem’s travel booking solution into its existing travel and expense (T&E) management tool and automate data from the Deem Work Fource platform into Infor’s Expense Management portal.
MAR 2018
8
Deem Work Fource Integrates with Infor
Deem has integrated its Work Fource platform with expense management provider Infor's T&E reporting tool, Infor Expense Management. When Infor clients book travel on Work Fource, their expense data will flow into Infor Expense Management automatically. Deem also integrates with Apptricity and Chrome River.
FEB
2018
21
Hickory Global Partners Will Resell Deem
Members of travel agency consortium Hickory Global Partners will resell Deem business travel management solutions to their clients. The multiyear agreement follows Deem's recent partnership with travel service provider Professional Travel Service International Express.
FEB
2018
20
After False Start, Lyft and Uber Use TMC Partners For Deeper Corporate Travel Inroads
According to a Deem spokesperson, in an "early phase" expected next quarter, "we will take the Lyft reservation inline in Deem Work Fource, write the segment to the PNR and add to the traveler's calendar." Deem would send an SMS text message to the traveler upon flight arrival. That would link over to the Lyft app where the traveler confirms the ride.
NOV 2017
John F. Rizzo and Deem's love for Innovation
For our Professional Excellence feature, we also reached out to John F. Rizzo - the President and Chief Operating Officer of Deem. He leads the vision and strategy of the company and encourages his team to be innovative rapidly. Here, he introduces us to Deem and tells us about the company's love for innovation.
NOV 2017
21
SpotHero Wins BTN's 2017 Innovator Award
At The BTN Group's recent Innovate conference, the Innovator of the Year, so named by our expert judges, was a supplier that solved pain points for both corporate travelers and their travel managers: SpotHero takes the uncertainty out of finding a parking spot for travelers and helps travel managers capture, see and report on an opaque area of travel spend.
NOV 2017
16
Squabbling Some, Online Booking Tool Providers Address Negative Perception
More than 20 years since their invention, corporate online booking tools don't generate much respect. Executives with three of them last month channeled the notion during a panel discussion that mixed updates on development priorities with good-natured ribbing.
NOV 2017
8
Deem Partners With Apptricity Expense Tool
Deem travel booking data now flows to supply chain and spend management company Apptricity's expense management tool and automatically creates an expense line item. Apptricity also partners with Sabre GetThere, Egencia, Orbitz and Travelocity.
NOV 2017
7
Deem Provides Targeted Ground Transportation Booking Options
Deem has launched a ground transportation technology platform, Ground Work, within its Work Fource platform to provide policy-relevant ride options for travel bookers. The platform uses traveler preferences and past behavior to target choices.
OCT
2017
31
Two More Travel Agencies Will Resell Deem
Kintetsu International Express and Duluth Travel will resell Deem's business travel management solutions, which include Deem Work Fource travel booking and management tools, the Deem Ground Work transportation booking tool and Deem's integrated Intelligent Attach. Deem struck a similar deal with Adelman this month.
OCT
2017
17
Adelman Will Resell Deem Work Fource
Adelman Travel Group will resell Deem's Work Fource corporate travel booking and management software as part of an expanded sales and marketing relationship between the two companies. Adelman was the first travel management company to deploy Deem's new Intelligent Attach feature, which provides travelers with hotel and car service recommendations based on personal preferences, behavior patterns and corporate policies. The expanded arrangement extends through 2020.
OCT
2017
4
Trivago Makes a Tech Acquisition That Bolsters an Industry Trend
Last year, business travel company Deem acquired Olset, which had developed a hotel recommendation service based on machine learning. Serko, a corporate booking player in New Zealand, has been working on some tools in-house. Nara, a similar data analytics company — but one focused on consumers — does not appear to have set the world on fire. A German startup Nekst has sputtered out.
OCT
2017
3
Deem Sells Back-Office Ground Transportation Tech
Deem has sold its back office car service system Voyageur to ground transportation company GroundWidgets. GroundWidgets plans to move acquired Voyageur customers "seamlessly... to our flagship product, SantaCruz, or one of our other cloud-based operators," according to GroundWidgets CEO Apurva Patel.
SEP 2017
7
Certify acquires Nutravel's online booking tool
Certify has acquired NuTravel's corporate online booking tool for an undisclosed amount, the expense management company confirmed. NuTravel will continue to operate its Airline Solutions business independently. The tech company builds and powers business-to-business booking portals for airlines like JetBlue and Air Canada.
AUG 2017
22
Deem work fource integrates focuspoint international cap
Deem's Work Fource platform, which launched in April, has incorporated FocusPoint International's Crisis Assistance Plus to expand duty of care functions on a single platform for joint clients. CAP includes access to destination-based health, safety and security information; itinerary-based traveler tracking; on-demand access to travel security and medical specialists; and in-country assistance, including physical evacuations.
AUG 2017
14
And the first NDC-certified TMC is...W Travel
New York- based W Travel has staked its claim as the first corporate travel management company to achieve New Distribution Capability certification from the International Air Transport Association. W Travel earned its NDC stripes by working with American Airlines through a relationship facilitated by Frosch, of which W Travel is an affiliate.
AUG 2017
14
BCD, CWT To Launch Mobile Air Booking As TMCs Evolve Role In Mobile Transactions
Carlson Wagonlit Travel plans to introduce full airline shopping and booking capabilities within its CWT To Go app later this year. BCD Travel, too, confirmed mobile "air booking in TripSource is in development."
AUG 2017
4
Deem Competes for the coveted BTN Group Innovate award
Deem is scheduled to compete for the coveted BTN Group Innovate award this fall. Gadi Bashvitz and Tony D’Astolfo will be at the event, showcasing our newest Intelligent Attach solution to a group of discerning judges.
AUG 2017
3
American Express Global Business Travel Makes Ground Transport Play With Mozio
Travel and expense tech provider Deem also has been working to improve ground transport booking options. In July it announced that Lyft is available through its system, as is Dav El BostonCoach and Empire CLS. That system now also matches a traveler’s trip details to the best ground transportation options, based on the traveler’s profile, location, time and any relevant corporate policies. “It also tracks changes in travel, such as a delayed flight to automatically update the ride reservation and keep users informed,” according to Deem information.
JUL
2017
27
John Rizzo Interviewed at gbta on the exciting new features deem offers
Watch John Rizzo, COO of Deem, Interview live at GBTA Boston on Deem's new artificial intelligence driven technology, Intelligent Attach.
JUL
2017
26
Deem Announces Expanded Partnerships With Dav El/BostonCoach and Empire CLS
Deem, a mobile and cloud technology provider for the business travel industry, announced expanded partnerships with Dav El/BostonCoach and EmpireCLS. The chauffeured ground transportation providers will integrate their offerings into Deem’s Work Fource, a travel software platform used by more than 35,000 corporations and travel management companies around the world.
JUL
2017
21
Deem Launches Facebook Messenger Chatbot
Deem is building out its Work Fource platform with a Facebook Messenger chatbot and integrations with chauffeured transportation providers. Additionally, the company has added Lyft to its ground transportation offering and made Intelligent Attach live in Work Fource.
JUL
2017
20
Deem on Stage at GBTA
Watch the video of Scott Solombrino President and CEO of Dav El | Boston Coach on stage at GBTA sharing the exciting news with the GBTA audience.
JUN
2017
13
How AI and Machine Learning Can Help Fix Corporate Hotel Booking
Personalized recommendations powered by artificial intelligence and machine learning technologies can improve the experience of business travelers at every stage of their travel journey. These features are especially advantageous in the hotel space, which is plagued by non-compliant bookings.
MAY 2017
30
Deem Work Fource: Business Travel Software That Works
Deem, a mobile and cloud technology provider for the business travel industry, today announced general availability of its Deem Work Fource platform, a next-generation software suite that offers a much-needed alternative to the present corporate online booking tools used by many businesses.
MAY 2017
24
Building Millennial Business Traveler Loyalty Through Better Mobile Experiences
Millennials have quickly become a consumer group that corporate travel companies can no longer ignore. They now make up the largest generation in the US workforce, according to Pew Research Center analysis of US Census Bureau data, and they’re reshaping overarching trends in the workplace.
MAY 2017
10
Are Single Platform Travel and Expense Tools Always Best for Business Travelers?
In business travel, it’s become common practice to use a single corporate travel tool to book travel and process expenses. However, the needs and desires of today’s business traveler have evolved in recent years, especially as millennials have entered the workforce and have shifted expectations in what they need and want out of a business trip. The new demands of the modern business traveler means that a one-size-fits-all solution is no longer necessary, cost-effective, or productive for every traveler and every company.
May 2017
9
How APIs Support Choice In T&E Platforms And Spend Strategy
Few areas of corporate spend see a more complex mix of spending strategy than in business travel and expense management. Whether it’s an employee booking a flight using a company card or spending their own money for reimbursement later, corporate travel spend typically consists of a mesh of payment technologies, and visibility into overall spend can get buried along the way.
MAY 2017
4
Deem Launches API for Expense Management Systems
After revamping its travel booking platform, Deem has opened up its application programming interface to expense management firms. Chrome River is the first to connect through the Open Expense API, according to Deem president and COO John Rizzo.
APR 2017
27
Business Travel Technology Provider Deem Rolls Out New Work Fource Platform
Next generation software suite set to improve business travel experience for entire ecosystem
Deem, a provider of mobile and cloud technology solutions for the business travel industry, has introduced its Deem Work Fource platform, a next-generation software suite that provides optimized solutions for each of the four key constituencies in the business travel ecosystem.
APR
2017
19
Deem Is Taking On Concur & the Industry's Expense-First Mind-Set
If there's any doubt that Deem, as a way forward for its own corporate revival, is not-so-subtly targeting the industry's dependence on Concur, one need only look at Deem's announcement of its new software suite to confirm it. "Let's face it: We all concur that almost everyone finds the traditional corporate booking tools lacking in many ways," Deem president and COO John Rizzo says in the company's press release. See what he did there?
FEB
2017
1
GoEuro gets three new VPA, Deem bolsters leadership team, and more
Tahnee Perry has left her role at Northstar Travel Group to become vice president of marketing at the travel tech provider. Other new senior roles include Todd Kaiser as VP and group leader of travel and expense, and Gadi Bashvitz as VP and group leader of car service.
NOV
2016
11
The Extra Mile
Most of us have been there at one time or another. It's the end of one of those seemingly unending conference and all you really want now is to get on the airplane and head home.
NOV
2016
10
deem's expense strategy
in April 2016, Grady stepped down and John Rizzo stepped in as president and COO, armed with $34 million in secured funding, a narrower strategy and a new squad. He spoke with BTN payment and expense editor JoAnn DeLuna.
OCT
2016
20
DEEM ACQUIRES OLSET, THE HOTEL RECOMMENDATION STARTUP...
AUG 2016
29
MAPPING THE TRAVEL TECH ECOSYSTEM: SKIFT TRAVEL TECH 250...
AUG
2016
9
